Refund & Return Policy
At Your Fashion Fix LLC, we want our customers to feel confident when shopping with us. If for any reason your order does not meet expectations, our return and refund process is designed to be clear and straightforward.
Return Eligibility
We accept returns within 30 days of the delivery date. To be eligible for a return, all items must meet the following conditions:
The item must be unused and in its original condition.
The item must be returned in its original packaging, including any tags or accessories received with the order.
Proof of purchase is required for all returns.
If an incorrect item was ordered by the customer, the return shipping cost will be the responsibility of the customer. Returns requested after the 30-day return window will not be accepted.
Return Method
All returns are handled by mail only. We do not currently accept in-store returns for online purchases.
Return Label
A return shipping label may be provided for eligible returns that meet our return criteria. If a return is due to a customer ordering error or a change of mind, the return shipping cost may be deducted from the refund amount.
To return an item, please ensure it is securely packaged and shipped according to the instructions provided. If you require assistance with return instructions, please contact our support team.
Restocking Fee
We do not charge a restocking fee for approved returns that meet our return conditions.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 7 days of delivery. We ask that you provide clear photos of the damaged item along with your order details so we can review the issue.
Requests submitted after 7 days of delivery or without photo evidence may not be eligible for a refund, replacement, or store credit.
Refund Processing
Once your return is received and inspected, please allow up to 7 business days for your refund to be processed. Refunds will be issued to the original payment method used at checkout. Processing times may vary depending on your payment provider.
Shipping Information
Order Processing Time: 1–3 business days
Delivery Time: Varies based on location and carrier
Shipping Region: United States only
Shipping timelines are estimates and may vary due to factors beyond our control.
Contact Information
If you have any questions regarding returns or refunds, please contact us using the information below.
Business Name: Your Fashion Fix LLC
Website: https://yourfashionfixdebary.com/
Email: [email protected]
Phone: +1 386-742-7440
Business Address: 11 S Charles Richard Beall Blvd,DeBary, FL 32713,United States